The cardinal rule of the grand hotel picture was that it featured major stars. That is not so much the case here although the portmanteau of stories is up to scratch. Traditional hotel manager Peter McDermott (Rod Taylor) and boss Warren Trent (Melvyn Douglas) battle ruthless financiers, aristocrats Geoffrey (Michael Rennie) and Caroline (Merle Oberon) are involved in a fatal car accident, hypocritical God-fearing businessman Curtis O’Keefe (Kevin McCarthy) has a mistress Jeanne Rochefot (Catherine Spaak) on the side. Added into the mix are hotel thief Keycase Milne (Karl Malden) and hotel detective Dupere (Richard Conte). Not forgetting a dodgy elevator (you know where that’s headed!).
None of the stars mentioned comes up to the marquee standard set by the original in the subgenre – Grand Hotel (1932) boasted Jean Harlow, Greta Garbo, Joan Crawford and Wallace Beery – while an offshoot of the same idea The VIPs (1963) had Elizabeth Taylor, Richard Burton Orson Welles and the later Airport (1970) would rustle up top attractions Burt Lancaster, Dean Martin and Jean Seberg.
It’s a fair bet that Warner Brothers felt audiences would be satisfied that the storylines were augmented by the behind-the-scenes insider information promised by the Arthur Hailey bestseller on which the film was based, such as how B-girls stole hotel keys, the tricks employed by a hotel thief and the various corrupt opportunities open to hotel staff. But it’s a major miscalculation to assume an audience cares that much who owns a particular hotel. And in the year in which In the Heat of the Night and Guess Who’s Coming to Dinner dealt with racism head-on, it was odd to see desegregation parlayed as a device to lower the asking price for the business or introduced out of economic necessity rather than high-minded principle.
Such gripes aside, this is movie comfort food, a picture that moves at a leisurely pace among its interwoven tales. Kevin McCarthy’s ruthless arrogant businessman steals the show, closely followed by Merle Oberon’s scheming duchess. To use a soccer analogy Rod Taylor is more like an old-fashioned center half rather than a midfield maestro, holding the picture together rather than setting it alight and his romance with McCarthy’s mistress (half his age) is an unlikely diversion, although the soft-spoken French actress, confronted by conscience, is particularly good. Melvyn Douglas as the aging owner mixes curmudgeon with affection and it’s hard not to feel sorry for Conte, outwitted by an older woman, and especially for Malden as the thief finding out how much the credit card has cut into the larceny business.
This was the last big-budget production for director Richard Quine whose career had been on the slide since box office highs The World of Suzie Wong (1960) and Sex and the Single Girl (1964). But he may have been somewhat restrained by having screenwriter Wendell Mayes (Von Ryan’s Express, 1965) as his producer. While well-crafted affair and glossy it lacks the inherent tension of an Airport.